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Service for modern laboratories

Laboratory technology
with no unnecessary downtime.

Warranty and post-warranty service of laboratory equipment, diagnostics and maintenance for universities, research, hospitals and industry across Slovakia.

Warranty & post-warranty · Coverage across Slovakia
Warranty & post-warranty service
Coverage across Slovakia
Multiple laboratory equipment types
Universities, research, hospitals & industry
Service flow

When equipment fails,
the lab cannot wait.

Every service request is handled individually — from intake to handover of the device with a service protocol.

  1. 1
    Submission

    Send device and issue details through the form.

  2. 2
    Assessment

    We review the request and clarify missing details.

  3. 3
    Diagnostics

    On-site or remote diagnostics of the device.

  4. 4
    Proposal

    We propose the scope, parts and next steps.

  5. 5
    Service action

    Repair or component replacement is carried out.

  6. 6
    Handover

    Device is returned with a service protocol.

Service scope

Equipment we service.

Eligibility is confirmed per device type, model, fault and spare part availability.

  • Centrifuges
    Benchtop · refrigerated
  • Incubators & thermostats
    CO₂ · dry · water
  • Laboratory balances
    Analytical · precision
  • Microscopes
    Light · fluorescence
  • Pipettes & dispensers
    Manual · electronic
  • Shakers & mixers
    Vortex · orbital · magnetic
  • Cooling equipment
    Fridges · freezers · ULT
  • PCR & molecular biology
    Thermocyclers · qPCR

Experience with equipment from multiple manufacturers.

Service eligibility for a specific device is verified per type, model and spare part availability.

  • Biosan logo
  • Thermo Fisher Scientific logo
  • Hettich logo
  • OHAUS logo
  • ZEISS logo
  • Euromex logo
  • Eppendorf logo
  • BINDER logo
  • POL-EKO logo

Listing a manufacturer does not automatically mean an authorised service partnership. Service eligibility for a specific device is confirmed individually.

Service, products and specialised laboratory services.

One partner for technical service, consumables and specialised laboratory requirements.

Core activity

Equipment service

  • Fault diagnostics
  • Warranty & post-warranty service
  • Preventive maintenance
  • Repairs & technical assessment

Products & reagents

  • PCR reagents
  • DNA/RNA isolation
  • Antibodies
  • ELISA
  • Consumables
Catalogue categories

Laboratory services

  • Sequencing
  • Primer synthesis
  • Expert consultation
Service detail

Working with laboratories across sectors.

  • Universities
  • Science parks
  • Research institutes
  • Hospitals
  • Private laboratories
  • Biotechnology companies
  • Pharmaceutical companies
  • Industrial laboratories

Concrete reasons, not empty slogans.

  • Individual approach

    Every request is handled personally, based on model and fault.

  • Expert assessment

    Diagnostics and recommendations that account for parts availability.

  • Broad equipment scope

    Experience with many device types and manufacturers.

  • Service, products & services

    One partner for technical service, materials and specialised services.

  • Nationwide coverage

    Coverage across Slovakia — on customer site or in the workshop.

Answers to common service questions.

Didn't find your answer? Write to us or use the service form.

Service line

Is your device down?
Send the details and we'll advise the next step.

Send the basic information about the device and the fault. We'll assess the next step based on type, model and available documentation.

What to prepare
  • Device type, manufacturer and model
  • Description of the fault or request
  • Contact person and site
  • Photo of the type plate and documentation