Laboratory equipment service across Slovakia.
Quantum X provides warranty and post-warranty service of selected laboratory equipment for universities, research institutes, hospitals, private and industrial laboratories. Every request is assessed individually based on device type, manufacturer, model, fault and parts availability.
What we can do for your laboratory.
Diagnostics
Identifying the fault — on site or in our workshop.
Warranty service
Scope depends on the brand and the agreement in place.
Post-warranty service
For a wide range of devices, subject to parts availability.
Repairs
Mechanical, electrical and electronic components.
Preventive maintenance
Planned checks to prevent downtime.
Component replacement
Seals, filters, consumable parts and modules.
Technical assessment
Expert opinion on device condition and next steps.
Consultation
Service plan or refurbishment proposal.
Categories of laboratory equipment we work with.
Service feasibility for a specific device is confirmed based on model and parts availability.
- Centrifuges
- Incubators
- Thermostats
- Laboratory balances
- Microscopes
- Pipettes & dispensers
- Shakers & mixers
- Cooling & freezing
- PCR & molecular biology
- Other laboratory equipment
Experience with equipment from multiple manufacturers.
Service feasibility for a specific device is verified based on type, model and parts availability.
Listing a manufacturer does not automatically imply an authorised service partnership. Serviceability of a specific device is confirmed individually.
Six steps from report to handover.
- 01Submission
Send device and issue details through the form.
- 02Assessment
We review the request and clarify missing details.
- 03Diagnostics
On-site or remote diagnostics of the device.
- 04Proposal
We propose the scope, parts and next steps.
- 05Service action
Repair or component replacement is carried out.
- 06Handover
Device is returned with a service protocol.
What to prepare in advance.
These details significantly speed up the assessment. If any are unavailable, we'll clarify them together.
- Device type
- Manufacturer and model
- Serial number, if available
- Problem description
- Error message
- Photographs of the device
- Photograph of the type plate
- Service documentation, if available
Answers to common questions.
Report a device fault.
We reply with an assessment and next steps.